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Wednesday, April 14, 2010

The Sandwich Principle

Last week i learned about 'The Sandwich Principle' in public speaking class. This principle is inspired by Mary Kay 's famous quote "Sandwich every bit of criticism between 2 heavy layers of praise". So, what is 'The Sandwich Principle' about?

When we look at the sandwich itself,










The sandwich consists of two layers of bread - top and bottom and in between the bread, there are fillings. Now, let me ask you, what is the most important of the sandwich? Is it the top layer of bread, the bottom layer of bread or the fillings of bread?

Aha! The fillings! We all like to know the fillings of the bread before we purchase, aren't we? The fillings are the main part to determine the overall taste of the sandwich. And without the fillings or rather say that if the sandwich is a 'kosong' sandwich, the sandwich won't be whole, right?

Actually, what I'm trying to link here is in our real life, sometimes, we are required to EVALUATE' or to give some comments to people ideas, proposals or speech presentation. In this, comments should be encouraging and helping people to improve.  The connections of sandwich to comments goes like this:

Top Layer = Positive Acknowledgement
Fillings = Areas for Improvement
Bottom Layer = Positive Acknowledgment










You got the idea now? It is important to start a comment by praising or giving positive acknowledgment so that the person know what are their strengths and to continue motivate them in related task. After that, we go for the areas for improvement and give our best suggestion to the person on how he or she can improve by suggesting constructive ideas.  After giving the suggestions, end by telling the person his/ her greatest strengths and summarize the overall ideas.

For my case, being a Toastmasters, giving evaluation to other members' speech is one of our roles and things learned. I found out that giving evaluation is a useful technique, not only helping others to improve, but also can let us have clearer view on our own strengths/ weakness and improve our speech too.
Posted by LiNa Yong at 5:11 PM

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